• Consumer Law

    Consumer Law

    Consumer Law aims to protect the rights of individuals who purchase goods or services, ensuring fairness in their dealings with providers. As commerce and digital marketing evolve rapidly, consumer rights have become increasingly vital and complex.

    At Kale Tanyolaç Law Firm, we assist both individual consumers and companies—producers, importers, retailers, and service providers—in navigating consumer-related legal challenges. Our main areas of expertise include:

    • Legal claims related to defective goods and services
    • Consultancy on right of withdrawal and distance selling contracts
    • Representation before Consumer Arbitration Panels and Consumer Courts
    • Legal support for installment sales, pre-paid housing, and timeshare contracts
    • Complaints regarding commercial advertising and unfair business practices
    • Disputes over warranties, returns, and after-sales services
    • Consumer complaints specific to banking and insurance sectors
    • Consumer rights on e-commerce platforms and mobile applications
    • Preventive compliance services for vendors and service providers
    • Case strategies aligned with Court of Cassation precedents

     

    We provide timely, practical, and reputation-sensitive solutions in all areas of consumer protection and legal compliance.